Justice System Trauma Certificate



For in-class training click here for our schedule or contact us for training at your site

Correction Facility Support Worker Training Stream

Course Goals

This course is designed to provide an amplified ability to handle correctional facility job stressors, utilize our best skills when working alongside potentially traumatized incarcerated populations, construct a collection of CFSW strategies in the JST Certificate stream and acknowledge the ways in which we manage our own reactions and warning signs. The core learning objective is to increase the professional’s existing knowledge and expertise in Correction Facility Support Work while studying the target service provision group, attain job enhancement skills, and control personal reactions in the high demand field of correction facility support positions.


Throughout this course one will learn about training needs; job stressors; front line fatigue/compassion fatigue; job mandate; identifying key features of those we serve; hazards of Correctional Facilities Service Work; communication strategies; enhancing skills in Correction Facilities Service Work; face-to-face duties; Resident approach strategies; community & workplace evaluation; coping with difficult outcomes; de-escalating difficult interactions; follow-up strategies; prevention & resiliency skills and brief look at supervision strategies.

Who Would Benefit from Participation?

The Justice System Trauma Certificate program will mainly assist Correction Facility Support Workers and other skilled support providers and administrators. Participants will expand the specialty of their practice into this area of work.

Training Objectives

At the completion of this course, participants should be able to:

  • Identify the rationale for working with a traumatized Resident
  • See what it takes to prepare oneself for the responsibility of care for residents. Although this is not therapy– Correction Facilities Service Workers are in Frontline service role and will be exposed to challenging interactions with residents
  • Exemplify the experiences of Front Line Fatigue (aka. similarities between this and Compassion Fatigue/PTSD)
  • Distinguish job stressors: early warning signs and their effects on the body
  • Study Frontline Fatigue Prevention & Resiliency strategies
  • Know your target audience: who are they and what will you be facing?
  • Work with Residents with PTSD or other mental health struggles
  • Identify the precursors for a resident at risk
  • Know how symptoms help us understand what services the Resident needs
  • Develop techniques for expanding Correction Facilities Service Work
  • Address Face to Face duties with care
  • Pacify a difficult interaction with a resident
  • Enhance communication
  • Follow necessary protocols for following-up with a resident
  • Familiarize themselves with the TI Community & Workplace Evaluation Kit

Course Evaluation

It is mandatory for students to attend all sessions of all of the Courses. Please refer to the Student Evaluation Package for the assignment schedule, the grading, and the instructions.

How the Courses Work

It is recommend that the courses in each program’s curriculum be taken sequentially in consecutive order. The assignments and evaluations in JST Certificate rely on an integration of knowledge from all previous JST courses.

This method of learning gives students the opportunity to amalgamate their knowledge into a practical system for addressing post-trauma intervention.

The courses provide a chance for utilizing online exercises, assignments and unit quizzes to learn. These evaluations are designed for your education only and are not submitted for grading, they are analyzed by Traumatology Institute staff to be considered on a pass/fail basis. These assignments, in addition to the successful completion of core curriculum, will satiate the requirements of this program.

Each course requires the successful completion of a Final Quiz. To pass these quizzes, your grade must be higher than 75%. After course completion, a Certificate of Completion in your selected stream will be available to you on the E-learning site.

This certification is administered by the Traumatology Institute. You can also access additional international certification through the American Academy of Experts in Traumatic Stress (AAETS) and Green Cross Academy of Traumatology in the U.S. Both organizations accept our training and are able to provide advanced certification.